Maintance & Care
Summary:
Because of the excellent performance ,The WPC products is normally don’t need the special treatment andmaintance, such as the OiL painted, rusty-resistance coating . The color will be fade very slowly, and the it will become more and more like nature wood color.As below , There several detail guide for the maintance. They just as your referance. The WPC sereis products will never as a trouble for you. Pls rest assured and enjoying your life with freely.
The painting suggestion
COOWIN wood composite products can be painted or stained. COOWIN does not recommend painting and can not guarantee the performance of anything applied to the product.
How to clean the dirty coverd?
If the deck is dirtyed, it just need a soft brush ,and some water and the eradicator ,Firstly, put the water and eradicator together on the dirty place, and then brush the deck plank.
The fade problem
During the weathering process, a small amount of surface pigmentation may wash off of the coowinwood surface, which may discolor neighboring surfaces. Pls take it easy, that is just a normal fade phenomenon.
How to get rid of the Ice and Snow
When in the snow and ice whether, We can use the Calcium chloride or rock salt, available in many home centers, will melt ice on coowinwood decking.
How to make the defective Restoration?
We recommend sanding the finish of the surface. After sanding , some of the plank will reback to the original appearance
How to due with the Rust Stains, Ground-In Dirt and Grime
You can use a cleaning product containing oxalic or phosphoric acid base to lighten or remove the rust or dirt.
The problem of Oil and Grease Stains
Scrub in a household-degreasing agent as soon as the stain occurs. Rinse with hot water.
How to treat the Scratches, Nicks, Cuts and Grooves?
Scratches, nicks, cuts and grooves can be eliminated by using a wire brush. Brushing will need to be consistent with the grain of the product and the brushed area will weather back in approximately 8-10 weeks.
Surface scratches and abrasions on these planks will fade after weathering. Once they have fully weathered, they are more resistant to visible scratching
For deeper scratches a soldering iron can be used. By applying heat to the scratch with a soldering iron, the damaged area will be less visible.
WARRANTY
According to the laboratory test performance . form the chemistry index after the Climate-resistance test. The lifetime of the different grade WPC products can be seperated of 3 Grade.
The TF series is made of the topest grade material(Virgin PP , high quality wood powder) and special additive.
The Lift-time of Laboratory test report is 40years.
The TW series is made of the High grade PP /PE combination and wood powder, additive.
The Lift-time of Laboratory test report is 25years
About the warranty of the WPC decking, We made the test in the laboratory. We make a high and hot strentgh light enviroment. And put the WPC plank in this enviroment for a appointed period. Then , from the test , we caculate and exprapolate some of the profile can last the lifetime equal to 40-50 years.
All above lifetime summary just in the rule of the normal enviroment and treatment.
Exclusions from Warranty Coverage:
COOWINwood does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to:
(1) If the improper installation of the coowinwood Products and/or failure to abide by our installation guidelines, including but not limited to improper gapping;
(2) If use of the coowinwood Products beyond application which we recommended by our Technic department. Such as , we have A plank for house using, B plank for public using. And we inform the A deck plank use in the house decking in advance . But the customer use A plank in the public project. That out of our warranty.
(3) movement, distortion, collapse or settling of the ground or the supporting structure on which the Coowin Wood Products are installed;
(4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.);
(5) variations or changes in color of the Coowin Wood Products;
(6) normal weathering due to exposure to Coowin, weather and atmosphere which can cause colored surfaces to, among other things, flake, chalk, or accumulate dirt or stains; or
(7) improper handling, storage, abuse or neglect of the Coowin Wood Products by Purchaser, the transferee or third parties.
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